Terms of service

1. Who we are

Zingg is a trading name of SQWRZ Limited ("we", "us"), company number 12046958, registered at Old Bank Building, East Street, Ilminster, Somerset, TA19 0AJ.

2. What we do

We design and operate prize promotions on behalf of businesses ("partners"). The partner supplies the prize and remains the promoter of the promotion. We provide the entry mechanism, the campaign materials, the draw, participant communications and the reporting.

3. Promotions are not gambling

Every promotion we operate includes a route to enter free of charge, publicised alongside the paid route, with free entries treated identically to paid entries in the draw. Promotions are prize competitions or free draws and are not licensable gambling activity.

4. Entry caps

The number of entries in any promotion is capped so that the total value of entries cannot exceed the stated value of the prize. Partners must be able to evidence the prize value on request, and we may decline or amend a promotion where the stated value cannot be substantiated.

5. The draw

Each promotion has a published closing date. The draw takes place when the entry cap is reached or on the closing date, whichever is earlier, and takes place regardless of the number of entries received. The result is generated independently and published so that it can be verified. Neither we nor the partner can influence the outcome or the timing.

6. Entry monies

Where entries are paid for, monies are held by us as stakeholder for the entrants and the partner, and are not at the partner's disposal until released. Release occurs when the prize winner claims the prize, or thirty days after the draw, whichever is earlier.

7. Fees

Our fee is 15% of the stated prize value, or 20% where the prize value is below £500, subject to a minimum of £75 per promotion. Fees are exclusive of VAT and payable on set-up. Payment processing costs are recharged at cost. Fees are charged per promotion cycle.

8. Partner obligations

The partner must supply the prize as described, honour it in full, provide free delivery or fulfilment, fund any consolation rewards offered, and promote the promotion to its own audience. The partner must not enter its own promotion, nor permit its staff or their immediate families to do so.

9. Personal data

We do not require access to a partner's existing customer database. Entrant data is collected by us at the point of entry with separate, unbundled consents, and shared with the partner only to the extent an entrant has consented. See our privacy policy.

10. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud. Subject to that, our liability in relation to any promotion is limited to the fees paid for that promotion.

11. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.